MaryGold

Article: MaryGold
Size: XS,S,M,L,XL
Fabric: Heavily embroidery net
khalidar with heavy borders , crushed
pants and sequence work duppata
Others: Stitched, 03 Piece

• COD option is Only available for order below PKR 25,000 within Pakistan. All other COD orders will be cancelled if not paid in advance.
• All orders are subject to customs and duty payable by the recipient of the order depending on the rules and regulations.
• Product color may slightly vary due to photography lighting source or your device settings.
• Don't use any type of bleach or stain removing chemicals
• Dry clean recommended
• Iron the clothes on a moderate temperature

Note:
Please dry clean only. Color of this outfit may slightly vary due to photographic lighting sources or your monitor setting.
Free delivery!

Returns and Exchange Policy

Overview

At Aitan Safa Label, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a straightforward return and exchange policy to ensure your shopping experience is smooth and worry-free.

Returns

Eligibility:

• Items must be returned within 15 days of the delivery date.
• Items must be unworn, unwashed, and in their original condition with all tags attached.
• Items marked as final sale are not eligible for returns.

Process:

1. Initiate a Return: Contact our customer service team at  +923058564800 or visit our Returns page to initiate a return.You must share a picture of receiving receipt.
2. Prepare Your Package: Securely package the items you wish to return. Include the original packing slip or a note with your order number and reason for return.
3. Shipping: Ship the package to the address provided by our customer service team. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.
4. Refunds: Once we receive and inspect your returned items, we will process your refund within 5-7 business days. You will receive a confirmation email once the refund has been issued. Refunds will be credited to your original method of payment. Please note that shipping charges are non-refundable.

Exchanges

Eligibility:

• Items must be exchanged within 15 days of the delivery date.
• Items must be unworn, unwashed, and in their original condition with all tags attached.
• Items marked as final sale are not eligible for exchanges.

Process:

1. Initiate an Exchange: Contact our customer service team at +923058564800 or visit our Exchanges page to initiate an exchange.
2. Prepare Your Package: Securely package the items you wish to exchange. Include the original packing slip or a note with your order number and the details of the item you want in exchange.
3. Shipping: Ship the package to the address provided by our customer service team. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your exchanged item.
4. Processing: Once we receive and inspect your exchanged items, we will process the exchange within 5-7 business days. You will receive a confirmation email once the new item has been shipped.

Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer service team immediately at support@aitansafa.com or call +923058564800 . Provide your order number, a description of the issue, and photos if possible. We will work with you to resolve the issue promptly, including offering a replacement or a full refund.

Additional Information

• Gifts: If you received an item as a gift and need to return or exchange it, please contact our customer service team for assistance.
• International Returns and Exchanges: International customers are responsible for return shipping costs and any duties or taxes imposed during the return process.

Disclaimer

• COD option is Only available for order below PKR 35,000 within Pakistan. All other COD orders will be cancelled if not paid in advance.
• All orders are subject to customs and duty payable by the recipient of the order depending on the rules and regulations.
• Product color may slightly vary due to photography lighting source or your device settings.
• Don't use any type of bleach or stain removing chemicals
• Dry clean recommended
• Iron the clothes on a moderate temperature

Note:
Please dry clean only. Color of this outfit may slightly vary due to photographic lighting sources or your monitor setting.
Free delivery!

Contact Us

If you have any questions or need further assistance with your return or exchange, please contact our customer service team:

Email: support@aitansafa.com
Phone:  +923058564800
Hours: Monday to Friday, 9 AM to 5 PM

Details: Stitched, 03 Pieces | Customization Available: Neckline, Sleeves